Lilu Casino Terms and Conditions

Acceptance of These Terms

By registering an account or placing any wager at lilu-casino.com, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. The agreement is between you as an individual player and Novasphere Entertainment, incorporated in Costa Rica under registration number 3-102-925440, the company responsible for operating Lilu Casino. If you do not accept these terms, you must not use the platform. Novasphere Entertainment reserves the right to amend these terms at any time; continued use of the platform after publication of an update constitutes acceptance of the revised version.

Player Eligibility Requirements

You must be at least 18 years of age to register an account or participate in any real-money gaming activity on lilu-casino.com. By completing registration you confirm that you meet the minimum age requirement. Novasphere Entertainment may request documentary proof of age at any time and will restrict or close accounts where age verification cannot be completed satisfactorily.

Players are solely responsible for ensuring that online casino participation is lawful in their jurisdiction of residence. Residents of jurisdictions where online gambling is prohibited must not register or wager on this platform. Novasphere Entertainment does not provide legal advice regarding local gambling laws and accepts no liability arising from a player’s breach of local legislation.

Each individual is permitted to hold exactly one account at lilu-casino.com. Creating duplicate accounts, accounts in another person’s name, or accounts using falsified identity data is a breach of these terms and will result in immediate account closure and forfeiture of any balances derived from bonus funds.

Registration and Identity Verification

At registration you must provide accurate and complete personal information including your full legal name, date of birth, and current residential address. Lilu Casino applies a Know Your Customer (KYC) process that may require documentary verification of your identity, address, and payment methods before withdrawal requests are processed.

Accepted identity documents typically include a government-issued photo ID (passport or national identity card) and a recent utility bill or bank statement as proof of address. Source-of-funds documentation may be requested for accounts displaying high deposit volumes. Failure to supply requested documentation within the specified timeframe will result in suspension of withdrawal functionality until verification is completed.

Deposits and Withdrawals

Lilu Casino accepts deposits via Visa, Mastercard, Skrill, Neteller, MiFinity, Neosurf, Paysafecard, bank transfer, and cryptocurrencies including Bitcoin, Ethereum, Litecoin, Tether (USDT), Bitcoin Cash, and Ripple (XRP). The minimum deposit across most methods is EUR/GBP 20. Deposits are credited to your account balance promptly upon confirmation of receipt.

Withdrawals are subject to successful completion of the KYC verification process. The minimum withdrawal amount is stated in the Cashier section of your account. Processing times vary by method as summarised in the table below.

Withdrawals will be returned to the same method used for the qualifying deposit where technically possible. Novasphere Entertainment reserves the right to carry out additional verification checks before releasing any withdrawal.

Bonuses and Promotional Terms

All bonuses and promotional offers at lilu-casino.com are subject to a wagering requirement. The welcome bonus pack applies a x45 wagering requirement to all four deposit stages. Bonus funds must be wagered in full within 7 days of activation; any unplayed bonus funds remaining at expiry will be removed from the account without replacement.

While a bonus balance is active, the maximum permitted bet per spin or hand is EUR/GBP 5 or the equivalent in your account currency. Placing bets above this limit while a bonus is active may result in forfeiture of the bonus and associated winnings. Games differ in their contribution rate toward wagering requirements; live casino and table game titles may contribute at a reduced rate or be excluded entirely. The full list of contributing and excluded games is published in the bonus terms accompanying each individual promotion.

Free Spins winnings are credited as bonus funds and carry the same x45 wagering requirement applicable to the stage they accompany. The 4th deposit stage Free Spins on Snoop Dogg Dollars require a minimum qualifying deposit of EUR/GBP 50. All bonuses are available exclusively to players aged 18 or older.

Prohibited Conduct

The following actions constitute a breach of these terms and may result in account suspension, balance forfeiture, and permanent ban: opening or operating more than one account; using automated software, bots, or other technical means to interact with the platform; engaging in collusion with other players; exploiting software errors or technical malfunctions for financial gain; using stolen, unauthorized, or fraudulent payment methods; and any form of bonus abuse including coordinated multi-account wagering. Novasphere Entertainment monitors accounts for unusual patterns and reserves the right to void bets and withhold withdrawals pending investigation.

Technical Malfunctions

In the event of a software or connectivity error that affects the outcome of a game session, Novasphere Entertainment reserves the right to void the affected round and return the wagered stake to the player’s account. No liability is accepted for losses resulting from connectivity interruptions on the player’s side, including browser crashes, mobile network drops, or ISP outages.

Limitation of Liability

Novasphere Entertainment’s total liability to any individual player for any claim arising from use of lilu-casino.com is limited to the total real-money deposits made by that player in the 12-month period preceding the claim. The platform is provided on an as-is basis and no warranty is given regarding uninterrupted or error-free operation.

Amendments to These Terms

Novasphere Entertainment may update these Terms and Conditions at any time. Material changes will be communicated via a notification on the lilu-casino.com homepage or by email to your registered address. The updated terms take effect on the date of publication. Continued use of the platform after that date constitutes acceptance.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Costa Rica. Novasphere Entertainment is incorporated in Costa Rica under registration number 3-102-925440. Any dispute arising from these terms that cannot be resolved through the standard support escalation process will be referred to the competent courts of Costa Rica. Players who wish to raise a formal complaint must first contact [email protected] in writing before initiating any external dispute process.